Pilgrim House Furniture

Was greeted quickly by Laura, she directed us to the furniture we wanted to look at. We were never followed, spied on or felt rushed. Laura showed us a few different options in recliners and basement furniture. After roughly 45 minutes we made a purchase, again never felt like another number. All in store was perfect and she kept us informed on status of order. When delivery was set up for half the order it went ok, I thought the delivery guys would respect other peoples homes, the first guy never took off boots and brought in on basement carpet unwanted mush and mud, I put down a blanket to try to help prevent more of a mess to clean up, when they brought in couch the first guy pulled blanket with boots and 2nd guy walked right in and on carpet. To me it was not a huge deal as it was quickly cleaned up when they left, but if you have other than tile in basement or house take precautions. Second delivery was same as was on time and they carried recliners up steps to main living room, never took off boots of placed booties on them, thankful we have wood floors and was mopped up after they left. I give main store 100%, I give delivery people a heads up to remove your dirty boots before you walk into peoples homes. We are very happy with purchase and professionalism from Laura. Many years to enjoy.

Just walking in the door one knows it's going to be a nice shopping experience. Salesperson introduced herself and pointed us in the right direction and allowed us to shop on our own. No following us around the store. It was just comfortable and allowed us to talk amongst ourselves. At the end, we had a few questions which were politely answered and we made our purchase. Will be back for future needs! Our salesperson was Laura Runyon, ask for her.

Hadn’t been in Pilgrim House in a long time and was very impressed with their mass selection and quality of furniture. Had been shopping all around for a couch and found one here that was mich better and actually lower priced than we had seen elsewhere. Andy was a great help! He allowed us to shop without hounding us, and once we found something he was great in helping us decide and ultimately purchase. Let us take home sample material searches, and was very friendly.